Shipping Policy
Thank you for visiting and shopping at Big Time Embroidery. The following are the terms and conditions that constitute our Shipping Policy.
SHIPPING CARRIERS AND TIMES
We ship via USPS and UPS. Shipping times are estimated based on average time to delivery, not guaranteed. If your order is placed after 10am PT they will be processed the following business day.
Standard: 7 Business Days
2nd Day Air: 2 Business Days
Next Day Air: 1 Business Day
HANDLING TIME
The amount of time it takes us to make and prepare your order for shipping, this typically takes 2 weeks. However, some orders may ship with in as few as 1 week.
SHIPPING RATE
We are currently offering Free Shipping Over $50. Valid on all domestic orders over $50. Not valid on custom or international orders. All other shipping charges will be calculated and displayed at checkout.
PROCESSING AND DELIVERY
After your payment has been verified and you receive your confirmation email the order will be processed within 2 weeks (excluding weekends and holidays). If we are experiencing a high volume of orders (holidays or sales) shipment may be delayed by a few days. Please allow additional days in transit for delivery. Items that are back ordered will be shipped out as soon as they become available. The tracking number will be active within 24-48 hours. For shipping and order inquiries please email support@bigtimeembroidery.com
INTERNATIONAL SHIPPING
We currently only ship to the United States and Canada.